Import Order
Automatic order downloading from any sales channel
If you sell across multiple locations and platforms then no matter how many sales channels you use for your business, you can accumulate all orders in one place.
Returnable update of order statuses on a given channel
Automatic order downloading is important, but it is even more important that your customer knows their order is in good hands and knows the status of their order.
Managing and verifying payment statuses
We will help you verify the payment status of an order so that you do not pack orders that the customer has not paid for.
Sourcing & picking
Information on the location of the goods
Regardless of where the warehouse worker starts the picking path, he will receive information on where the nearest goods are to be collected.
Order picking
Way2Send gives you the opportunity to decide how the picking process will work. You can collect multi-commodity orders or single-commodity orders. Whatever is more convenient for you!
Sorting of goods
Once the products have been collected, the warehouseman will start sorting. Way2Send will tell him which shelf to put the product on for a particular order and whether all the products on the list are there.
Order Packing
Verification of the correctness of the goods being packed for the order
Just before the products are put into the box, Way2Send checks again that the goods being put in are definitely the ones selected by the customer.
Possibility of bulk shipping
Collective shipment will speed up your work especially when introducing new goods, pre-orders or multiple orders with one and the same product.
Scanning additional services, e.g. filler
The costs a company incurs when packaging online orders are not only the work of the warehouse or the customer service office, but also the costs of the products needed for packaging, such as adhesive tapes, cartons of different types and sizes, fillers and tissue paper or leaflets.
Returns and complaints
Possibility of scanning returned goods with the adding of a comment
Returning a product from a customer involves a number of activities that need to be carried out once the package has been received. With Way2Send, you identify the original order.
Taking the goods into stock or returning them to the customer
Processing a return does not end the process. It is important to decide what to do next with the goods in question. You basically have only two options.
Production module
Identifying and forwarding orders that require production or modification to the relevant department
The Way2Send system will search among the orders placed for those that require action on the part of the production department.
Keeping track of production or modification statuses
The progress of the work related to a given order in the production or modification department will make it possible to predict how long it will take to send it to the recipient.
Additional functions
Generation and printing of commercial documents
It is the responsibility of the retailer to provide the customer with a document confirming the purchase. Most often such a document is an invoice or receipt, which generally goes with the order. Way2Send helps to coordinate this whole process. Instead of printing and inserting the document into the package, if allowed by law, the system will send the invoice or electronic receipt to the customer. Contact us to find the details.
Click&Collect
If you are offering a customer the opportunity to pick up a parcel at one of your stationary shops, you need to think through the whole process well. If you have your stock processes well laid out and the parcel has arrived quickly at the stationary shop, then the next important step is to arrange the orders so that when the customers arrive their parcel is issued to them as quickly as possible.
