Import Order
Automatic order downloading from any sales channel
If you sell across multiple locations and platforms then no matter how many sales channels you use for your business, you can accumulate all orders in one place. We can download them from any shop system, e-commerce platform, marketplace or ERP so that they are processed exclusively within Way2Send. This makes your daily work easier and saves you time.
Returnable update of order statuses on a given channel
Automatic order downloading is important, but it is even more important that your customer knows their order is in good hands and knows the status of their order. We send important statuses regarding the shipment (such as 'in progress', 'awaiting courier', 'delivered') by email to your customers or forward them to a designated e-commerce system. In this way, we save you time and guarantee your customers an undisturbed wait for their delivery.
Managing and verifying payment statuses
Customers like to have a choice of multiple payment methods. With us, you can offer your customers different types of online payment, including instant payment. And we will help you manage and verify orders so that you do not pack orders that the customer has not paid for. We will help you verify the payment status of an order so that you do not pack orders that the customer has not paid for. Whether you use... PayPal, PayU, Przelewy24, Tpay, traditional bank transfer, COD (cash on delivery).
Possibility to modify the order
Does it happen to you that a customer gets confused or clicks on the wrong thing? Unfortunately, this happens quite often, but with us it's not a problem. Way2Send allows you to flexibly modify placed orders without having to involve the warehouse. It's convenience and peace of mind for both your staff and your customers.
Warehouse order allocation
Do you have several warehouses? What if the products making up one order are in different warehouses? Not a problem for us! We will help you split your order into as many orders as you need. Based on this, the warehouses will prepare the packages for the customer. The whole process happens automatically, so you don't even have to think about what lies where.
Customisable special offers
Increasingly, shops are using promotions unrelated to price reduction, such as adding a freebie or creating a new product kit. Way2Send allows you to set up promotions so that you don't have to spend time training your staff before each sale. Your employees don't even need to know that another special offer has just started! The system itself will tell them to collect and pack additional items for the order in addition to the products ordered.
Handling virtual goods
The market for virtual products has grown enormously in recent years. Customers are increasingly willing to buy e-books, audiobooks, films or computer programmes. If you have expanded your range to include just such products, you have to handle them completely differently after purchase. You can't just pick them off the shelf and pack them in a cardboard box. You deliver them to your customers electronically. Way2Send separates physical from digital products. For physical products, our system communicates to the warehouse that they need to be packed. Virtual files, on the other hand, are taken into account by the system on sales documents for customers (when automating the process of issuing documents).
Support for sets sold on sales channels
Selling product sets has become very popular recently. Sets encourage consumers to buy several products together at a better price. If the products included in the set are not pre-completed and are in different places in the warehouse, this becomes a real challenge for your team. Fortunately, we have a solution for this! You sell the products and we provide the warehouse with a list of items to be packed with the items that make up the new set. This way you gain a tool to create any set you want, and your customer - one more reason to buy from your shop.